• Do the Right Thing

    I was on a walk with a coworker at BuzzFeed the other day, talking about our teams and our jobs. At one point, while I was describing the changes...

  • The Ownership Problem

    When I was starting out as a designer, I had a pretty big chip on my shoulder about how my job was perceived. At that point in time, the design...

  • Management & Power

    When I worked at Etsy, our CEO, Chad Dickerson, gave a talk where he described how most companies think about management structures. To most people...

  • The Lie I Tell New Hires

    I've written a lot about recruiting on this blog - how to get hired, how to do the hiring and how hard it is to hire. However, I haven't really...

  • The Right Problems

    Over the years, I've noticed a lot of my (and others') frustrations at work come from feeling like the problems I'm solving shouldn't be problems, or...

  • Becoming a Writer

    There have been quite a few people over the last few months who've asked for advice on how to start writing. They usually say something like "I don't...

  • Great Teams, Great Products

    What makes a great product? We all spend time thinking about this. Whether you're a manager or not, striving to build the best thing we can is the...

  • Crafting Interviews

    Recruiting, like many managerial activities, is somewhere between an art and a science. Getting people in the door is a numbers game in a lot of ways...

  • The Manager's Crisis

    Not long ago, I met with a designer I previously managed at Etsy to catch up and talk about her new role (she stepped into a management position...