• The Value of Transparency

    Over the last few years, I've been a big proponent of transparent, inclusive processes, both within design, product development and across whichever...

  • Hypothetical Futures & Product Design

    I was talking to a few engineers yesterday about implementation details for a project we're working on at Etsy. At some point, we found ourselves...

  • More Solutions, More Problems

    Recently I stumbled across an old presentation that I and the other two design managers, Kim and Jay, put together in my first few months at Etsy....

  • Sticking a Fork in Passion

    When I was young, I wanted to be a doctor. Unsurprisingly, my parents were in full support of this idea, buying me a kids' microscope set, lots of...

  • The Boring Designer

    Whenever I'm looking at a product designer's work, I find myself continuously asking the same question: which solution is the boring one? Maybe it's...

  • The Fight

    I was giving a talk the other night and, during the question and answer session, a designer described a difficult situation he was facing at his...

  • Should Engineers Design?

    Why should I learn to code if engineers don't have to learn to design? The last few times I've spoken about how Etsy's product designers are expected...

  • "Good Enough"

    This afternoon, I met up with a designer who was in town for a few days. We were catching up and talking shop over drinks, when she brought up an...

  • My Design Process - Part 3

    Part 1 Part 2 Build You've discussed, debated, designed, prototyped and user-tested. Time to build! Yeah, you too. I've already written about the...

  • My Design Process - Part 2

    Part 1 Design Time to grab your design tool(s) of choice and get designing. This could mean pencil and paper, Photoshop, Illustrator, Sketch,...